24/7 Specialized Live Intake and Receptionists for Law Firms

Help more people while increasing your consultations.

Why do Law Firms Choose Stafi Live?

Our team is fully bilingual and trained in sales skills to ensure you’ll increase retainers and get qualified consultations.
With Stafi Live you’ll never miss a client again.

Onboarding on Your Terms

Fast-Track Setup

Get your live answering service up and running in no time. With our Fast-Track Setup, all it takes is a quick meeting to provide the basics about your firm. Within just 60 minutes, your calls will be handled by our professional representatives, giving you immediate peace of mind. You can customize your setup anytime with our team, or stick with our ready-made templates for a simple, plug-and-play solution.

Custom Solutions

Take your client intake process to the next level. If you’re ready to create a fully tailored process, you'll collaborate closely with our intake experts to design a service tailored to your firm. Using advanced logic trees, highly trained representatives, and a personalized setup, we'll ensure your intake system meets your exact needs and delivers a seamless experience for your clients.
Fast and Flexible

Setup Made Simple

Getting started with Stafi Live is as easy as you need it to be. Utilize our pre-built templates for instant activation or work with our team to create a fully customized solution that’s tailored to your firm’s unique needs.
  • Go live in under 60 minutes
  • Upgrade to custom anytime
  • Flexible solutions, your way
Stop wasting Time

Enhanced Lead Qualification

We help you understand your leads and qualify potential clients. Every call is categorized accurately for you.
  • Level of Interest
  • Case Type
  • Call Reason
native Spanish & Fluent in English

English - Spanish Interpretation

You don’t need to call a third-party interpretation service anymore. Stafi Live agents provide scheduled and on-demand interpretation. Language will not be a barrier between you and your clients ever again.
  • Connect with your callers
  • Improve Law Firm's reputation
  • International Interpretation protocol
language switcher panel
Analytics to improve your Firm Strategy

Insightful Dashboard Analytics

All the information you need about your calls in one easy-to-access place.
  • Caller Demographics
  • Consultation Outcomes
  • Organized Graphics
Agents trained in Immigration & Personal Injury

Action By Your Rules of Engagement

You make the rules and we provide the talent. Stafi Live agents understand that rules of engagement are dynamic and tailored to each law firm.
  • Optimize stock levels
  • Improve order accuacy
  • Increase productivity

Stafi Live Integration

We go beyond just answering your calls. Stafi Live agents can be integrated into your scheduling and CRM systems.  Just say the words and alongside you, we will find the best way for our agents to interact with your CRM and scheduling systems.

Trusted by 50+ Law Firms around the US.

“We have been able to convert 112 out of 219 leads. Now I have a happy staff, we have happy clients. Stafi Live has provided a significant return on our investment.”
Felice Garza
García & Ramírez Law Firm

200+

Qualified leads in a month

FAQS

How do I get started?

Complete our online form to schedule an initial consultation.

Within a few hours, one of our friendly representatives will get in touch with you. During the initial consultation, we will discuss the specific tasks you want us to complete, your business or personal needs, and how to maximize your partnership with your assistant.
In the next day or two, your new assistant will be ready to work with you. It’s that simple!

How is the billing handled at Stafi Live?

Our billing is straightforward and transparent—only $1.49 per minute. You pay for the actual time our virtual receptionists engage with your calls. There are no hidden fees, and no long-term contracts are required.

Can Stafi Live handle calls for any type of law firm?

Yes, Stafi Live is equipped to handle calls for various types of law firms but specializes in immigration and personal injury law. Our receptionists are trained with over 500 specific intake questions for immigration firms and understand the urgency required for personal injury cases.

What does "truly bilingual service" mean?

"Truly bilingual service" means that our virtual receptionists are proficient in both English and Spanish. And can switch languages simultaneously.

How can I monitor the effectiveness of Stafi Live’s services?

Clients of Stafi Live have access to a customized dashboard that provides insights into call volumes, caller details, consultation outcomes, and more.

Increase Your Qualified Leads

“Stafi Live agents can switch from English to Spanish seamlessly and have specialized training on immigration law. The additional knowledge gives me peace of mind and makes it perfect and specific for immigration firms like mine.”
Ruby Powers
Powers Group Law